JRA offer a range of online survey solutions, from standardised workplace and customer feedback surveys to customised Internal Service Surveys and 360-degree feedback.

JRA Best Workplaces Survey

The JRA Best Workplaces Survey is New Zealand’s largest annual employee engagement survey. The Best Workplaces Survey is available from June-August, and is based on a standard set of questions that all employees complete. The top performing organisations in the survey gain the right to be known as the “Best Workplaces in New Zealand.”

New Zealand Workplace Survey

A cost-effective employee survey that is available on a year-round basis. The New Zealand Workplace Survey is based on a core set of questions, but can be customised to suit the needs of your organisation. The ability to benchmark your organisation’s results against New Zealand’s largest database of employee attitude and opinion is key to the enormous success of this survey.

Local Government Workplace Survey

A unique offering to New Zealand’s district and regional councils is the Local Government Workplace Survey. As the preferred employee survey of local government, registering your local government organisation will give you access to a New Zealand’s largest database of local government employee attitude and opinion. Compare your local government organisation against peer organisations.

360 Reflect

360-degree feedback is a process whereby an individual receives feedback from others at all levels, e.g., management, peers, reporting staff, customers. Our tool, 360 Reflect, provides an online data collection solution that streamlines this highly effective feedback method. Use our standard questions or develop your own to link with your organisation’s vision and values.

Internal Service Survey

The drive for continuous improvement in today’s organisations requires constant, accurate measurement. Our online Internal Service Surveys are used in some of New Zealand’s largest organisations to measure the quality of inter-department transactions, i.e., internal customer satisfaction.

focust Customer Feedback Survey

Are your customers happy? Satisfied customers are more likely to repeat their business with your organisation, increase their business with you, and recommend your organisation to others. Find out what your customers are thinking with the focust Customer Feedback Survey.

Customised Surveys

If our standard surveys are not an appropriate base for the sort of survey your organisation would like to run, find out more about how JRA can help create a fully customised solution – employee opinion surveys, customer satisfaction surveys, Training Needs Analysis and more. is the proprietary software application that all of JRA’s surveys are run on. As a flexible and scalable tool for online data collection, is used to run customised surveys for organisations in New Zealand and around the world.

Higher Level Analysis

How do you uncover patterns and trends in the mountains of data your organisation accumulates? Today, more than ever, advanced analytical methods, such as predictive modelling and segmentation, are the secret weapons of many successful businesses. With our Higher Level Analysis, you can answer the questions that make a difference.

Australian Workplace Survey

The Australian Workplace Survey is a high-quality, low-cost employee survey available only to Australian organisations. This offering is comparable to the New Zealand Workplace Survey in content, and provides similar opportunities for benchmarking your organisation’s results. By clicking on this link you will be taken to the JRA (Australia) website