JRA Announces Online Engagement Report

Online Engagement Report

Following the successful release of our online real-time Key Driver Analysis we are pleased to announce the release of our online Engagement Report. This powerful report produces your organisation’s Key Drivers of Engagement as a printable report and includes guidelines on how to get most value from this.

Features of the report include:

• Key Driver Analysis identifies the key leverage points for improving the engagement levels of your employees
• The Anatomy of a Great Workplace Model displays your ‘Key Drivers of Engagement’ on the ‘Anatomy’ template, further layering these at ‘Organisation,’ ‘Team,’ and ‘Individual’ levels. Presented in this way, the organisation gains further insight into where their performance improvement efforts should be focused
• Available for any organisation or demographic with more than 80 responses
• Add trending and benchmarking (if available)
• Compare demographic scores across your Key Driver questions

New name, new media partner…

Over the past 9 years, the unlimited/JRA Best Places to Work Survey has become New Zealand’s leading survey of employee engagement, and a benchmark for any organisation wanting to become a great place to work. As you may have already heard, on 1 March 2009 we announced our new partnership with The New Zealand Herald for our re-branded ‘JRA Best Workplaces Survey’ following the end of our association with unlimited magazine at the end of February.

Do you know what your customers want?

…We do! For the second year running we teamed up with Kiwihost to find out what influences customer satisfaction in New Zealand. Over 600 respondents identified what is most important to their level of customer satisfaction. A big congratulations to some of our clients who were named by respondents as excellent providers of customer service - AMI Insurance, New World Supermarkets, PSIS, Placemakers, Toyota, Agriculture ITO, Kiwibank and Les Mills New Zealand.

Click here to download the full report. And if your business wants to know what is important to your customers, then call us on (09) 378 2003 or email focust@jra.co.nz to discuss running a customer survey for your organisation.

Great Safety Performance

JRA is pleased to announce its new joint venture with Canadian-based company Performance by Design and Wellington-based Everest Consulting and the establishment of health and safety measurement specialist Great Safety Performance (GSP) Ltd. GSP is committed to helping employers reduce the staggering costs of workplace injury and illness by providing tools that help employers manage their workforce's health and safety. The company’s launch in New Zealand will see GSP co-Director, Tony Roithmayr, in New Zealand to present three one-day workshops on evaluation and management of workplace culture and performance from a safety perspective. View this flyer for more details.

Welcome back…

In other JRA news Senior Consultants Amy Shipley and Jenn Edwards have returned from maternity leave – Amy in January and Jenn in March. We are very excited to have them back on board.

Regards,

The Team at JRA