JRA: Excellence in the Use of IT in a Small to Medium Enterprise

Computerworld Excellence Awards - Excellence in the Use of IT in a Small to Medium Enterprise

Around 500 people, including Prime Minister Helen Clark and Communications Minister David Cunliffe, attended a lively ‘black tie’ event at the Hyatt Hotel in Auckland on Friday 21 July when the winners of the 2006 Computerworld Excellence Awards were announced. Of the 13 Awards up for grabs, the Prime Minister had chosen the “Excellence in the Use of IT in a Small to Medium Enterprise” category to present. And to their great delight, the PM opened the envelope to announce JRA the WINNER!

JRA’s submission for the Award was its proprietary owned online survey software www.survey-online.com. “Over the past three years Survey-online.com has transformed JRA from being a generalist HR consulting company to an organisation offering a world-class niche service to hundreds of organisations in New Zealand and, increasingly, overseas. Offered as an ASP or JRA-supported service, Survey-online.com enables organisations to quickly and cost-effectively survey stakeholder perceptions (employees, customers, others) and analyse these in real-time using a suite of powerful online reports.”

Best known to many JRA clients for its JRA Best Workplaces Survey (the largest employee engagement survey in New Zealand), Survey-online.com has enabled JRA to offer an increasing range of survey types, including 360 Reflect (an online 360 degree feedback tool), and Focust (a customer feedback survey tool), while nearly half of all local government organisations in New Zealand conduct their workplace surveys using JRA’s Local Government Workplace Survey.

In selecting JRA as its 2006 Winner, the judges singled out the high quality of the product itself, the innovative nature of the ongoing development programme, and the passion and enthusiasm of the whole JRA team.

Director John Robertson says JRA’s success has been the result of years of hard work from both the JRA team and the company’s web development partners of many years, Augen NZ. “We have always believed our survey software was world-class, and certainly that’s been the feedback our customers have given us. But it’s an enormous thrill for the whole team to have this endorsed publicly by an expert panel of judges in this way. This will be a tremendous boost to our plans to take our services off-shore.”

Click here to download the background article written about JRA in the June 2006 issue of Computerworld.

Award presenter, the Rt Hon Helen Clark, with the JRA team.