The Anatomy of a Great Workplace™

Workplaces come in different shapes and sizes and managers use many a different and varied approach in their attempts to motivate employees and gain business success. However, our research, involving data from the annual JRA Best Workplaces Survey and interviews with CEOs from leading organisations, suggests Great Workplaces tend share four common characteristics we call the Four Pillars of a Great Workplace. They are enduring organisational qualities that are the product of a variety of initiatives, each of which has been crafted by local leadership according to their organisation’s unique circumstances. It is these qualities that engender high levels of engagement amongst employees lucky enough to work in these great workplaces.

  1. Align staff to the organisation’s vision and values
    • Provide clear direction and unifying vision
    • Align employees to strategic goals
    • Communicate regularly about things that matter
    • Inspire people
    • Show leadership
  1. Develop a sense of community within the organisation
    • Develop people’s sense of belonging
    • Maintain a fun and enjoyable workplace
    • Encourage cooperation
  1. Make a commitment to developing people to realise their full potential
    • Invest in training and development
    • Provide challenging and rewarding jobs
    • Provide a career path for people
    • Plan for future leaders
  1. Pursue a culture of performance
    • Develop a culture of performance
    • Incorporate health and wellness into the culture
    • Measure and celebrate success continuously
    • Reward and recognise to elicit high performance and desired behaviours